Are the measures being considered by the Ministry of Internal Affairs and Communications sufficient to address the "short-term cancellations" and "hopping" of mobile phone lines by resellers? Opinions from store employees.
The issue of "hopping," where customers repeatedly cancel their contracts or switch to other companies (MNP) within a short period to take advantage of discounts and rebates (cashbacks/pointbacks) offered as incentives for new or switched contracts, has become a problem.
- Published
- Level
- N2
The issue of "hopping," where customers repeatedly cancel their contracts or switch to other companies (MNP) within a short period to take advantage of discounts and rebates (cashbacks/pointbacks) offered as incentives for new or switched contracts, has become a problem.
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